dev.thejes@gmail.com<\/a><\/p>\nSr. Program \/ Project Manager; \u00a0\u00a0Director \u2013 Enterprise Architecture, Data Analytics, IT, Strategy<\/u><\/strong><\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n
Program \/ project management, data analytics, software development, IT<\/strong>, and strategy <\/strong>professional with 25 years <\/strong>of experience in the banking, insurance, wealth management, healthcare, telecommunications, IT consulting, software development, and government industry sectors.\u00a0 Successfully delivered large and complex data analytics \/ BI,<\/strong> application development<\/strong>, digital transformation,<\/strong> enterprise application integration<\/strong>, ICT infrastructure, <\/strong>technology centric business transformation<\/strong> and process re-engineering<\/strong> initiatives.<\/p>\nExtensive consulting and functional experience with leading global and Canadian companies such as Royal Bank of Canada (RBC), Sun Life Financial, HSBC Bank USA, HP Enterprise Services, IBM Canada, Bell Canada, Rogers, Nortel Networks, AT&T Canada (Unitel), ResponseLogic, Scotiabank, National Trust, Knowledge First Financial, Mortgage Insurance Company of Canada, Symcor, Resolve Corporation (D+H), Municipal Property Assessment Corporation, Liquor Control Board of Ontario, Oral-B Laboratories and Gillette Canada.<\/p>\n
Led multi-million dollar <\/strong>(up to $25 million<\/strong>) enterprise initiatives and programs with project team sizes up to 70 staff<\/strong> at leading companies, while coaching and mentoring high performance IT delivery teams.\u00a0 Successfully managed the delivery of\u00a0multiple time-boxed, fixed budget and complex enterprise initiatives with high business impact, risks, uncertain business requirements or new technology introduction.\u00a0 Deep skills implementing and using best practices and methodologies such as PMBOK<\/strong>, CMMI, ITIL<\/strong>, Iterative Waterfall and Disciplined <\/strong>Agile <\/strong>software development.<\/p>\nCollaborated with Executive Steering Committees<\/strong> and Project Management Office<\/strong> to establish appropriate project governance structures<\/strong>, processes and alignment <\/strong>to business strategy<\/strong>.\u00a0 Managed organizational change<\/strong> and transition impacts of complex enterprise initiatives and program-level risk <\/strong>assessment, planning and mitigation.<\/p>\nDeep business transformation<\/strong> and process design\/re-engineering<\/strong> experience and knowledge of best practices and methodologies.\u00a0 Strategic outsourcing<\/strong> and IT delivery experience working with global outsourcing partners.\u00a0 Led virtual (global, multi-location) project teams with clients and delivery teams in Canada, USA, Europe, and India.<\/p>\nExperience and knowledge of multiple technologies (Python, Java, J2EE, C#, .NET, VB, Lotus Notes) including n-tier and distributed computing architectures, SOA, ESB, API, Microservices, SaaS, Cloud computing \/ migrations, legacy mainframe systems and databases <\/strong>managing large and complex enterprise projects.\u00a0 Used<\/strong> Disciplined Agile<\/strong> \/ Lean \/ Scrum<\/strong> software development methodology working with small cross-functional teams, using short cycles of \u201citerative\u201d and \u201cincremental\u201d prototyping and development.\u00a0 <\/strong>Strong big data <\/strong>management & analytics<\/strong>, data lake (EDL<\/strong>), Hadoop, ETL, data warehouse, data migration\/<\/strong>conversion, data clean-up, OLAP, SSAS, business intelligence<\/strong> (Cognos, SSRS, Tableau), data analytics<\/strong> and reporting, and AI<\/strong> and ML<\/strong> expertise.<\/p>\nCAREER HIGHLIGHTS:<\/u><\/h3>\n\n- As IT Program Manager at Royal Bank of Canada<\/strong> provided direction and support for strategic initiatives<\/strong> to scale testing automation adoption to drive costs avoidance of $18 Million<\/strong> per annum for the Quality Engineering Solutions<\/strong> (QES) group within the RBC Innovation and Technology division. Provided program management support for multiple technology delivery teams on the high profile C86 Consent Capture <\/strong>and Remediation regulatory initiative<\/strong> for the Contact Centre Technology <\/strong>\u00a0 Utilized a context sensitive disciplined agile<\/strong>, iterative and incremental delivery approach impacting contact center Advisor desktop applications, telephony and NLU IVR platforms, and supporting data analytics.<\/li>\n
- As Application Delivery Executive<\/strong> with HP Enterprise Services<\/strong> led global application delivery teams for the corporate web portals <\/strong>(WebSphere), data warehouse<\/strong> and business intelligence<\/strong> technology areas that provide service delivery excellence to clients. Responsible for the overall strategic, tactical and operational delivery planning \/ management, nurturing and growing client relationships and managing client SLAs and financial performance for the account.\u00a0\u00a0 Supported business development efforts and growth targets for clients by contributing innovative service solutions for customer strategic and operational needs.<\/li>\n
- As Director, Software Architecture & Engineering<\/strong> at MedGlobal Health<\/strong>, spearheaded the design and development of the MED Intelligence EMR \/ clinical information management software<\/strong> for HIV and STI working with a UK based physician. Established strategic relations with a US based partner for marketing proprietary clinical management software in developing countries.\u00a0 Developed complex multi-year software implementation proposals for several Ministries of Health, and negotiated contracts and SOW with legal teams.\u00a0 Developed patient journey models<\/strong>, system requirements, solution architecture<\/strong> and designs, product strategy<\/strong>, roadmap<\/strong>, and engineering project plans. Provided delivery leadership to the software development team.<\/li>\n
- At Sun Life Financial<\/strong> provided IT project management consulting for enterprise Application Programming Interface (API) <\/strong>platform initiative, and global Technology Governance <\/strong>revamp and Enterprise Architecture<\/strong> In addition, provided IT program management services for Individual Application Services division on: Complex 5-year initiative to convert over 60 <\/strong>VB6 applications <\/strong>to Java or C# \/ .Net<\/strong> technology platforms; WebLogic 12cR2 Currency<\/strong> and Java 8<\/strong> infrastructure migration\/upgrade program impacting 75 <\/strong>individual insurance and wealth applications<\/strong>. (This program had a project delivery team of over 70 staff)<\/strong>; Business Intelligence<\/strong> – Cognos 7.5 <\/strong>migration to Microsoft SSAS \/ SSRS<\/strong> and Tableau<\/strong>; Individual IT Strategy<\/strong>, Vision, and Roadmap initiative.<\/li>\n
- Successfully managed the delivery of the CRTC mandated<\/strong>, high profile TV Unbundling <\/strong>initiative at Bell Canada<\/strong> with aggressive, fixed timelines. This complex initiative had multiple vendor delivery teams<\/strong> (IBM, Eagle, Tech Mahindra, and CGI) with an extended project team size of over 50 people.<\/strong>\u00a0 In addition, directed the analysis, design, configuration and deployment of a $2 Million integrated Channel Commissioning Software.<\/strong><\/strong><\/li>\n
- Provided IT project management, strategy and management consulting services for the HSBC Bank, Technology & Services division<\/strong> in USA<\/strong>. Supported the bank strategic initiatives to migrate private-label credit card servicing to a new service provider with focus on high profile Credit Risk<\/strong> and BASEL regulatory reporting<\/strong> governance, data conversion, process migration and related system changes.<\/li>\n
- Provided leadership direction and program management oversight for large and complex strategic initiatives at Knowledge First Financial <\/strong>involving enhancements to the Plan Administration System<\/strong> (.NET technology), Regulatory Relationships<\/strong> and Complimentary Distribution Strategy<\/strong>.<\/li>\n
- As Transition Project Manager at Resolve Corporation (D+H) worked on a $17 Million<\/strong> Canada Student Loan Program (CSLP) Transition project<\/strong> for the Canadian Federal Government<\/strong>. Evaluated and made recommendations on Data Conversion and Client Migration strategies and options, as part of a Migration Planning Team composed of key Resolve and Federal Government CSLP staff.<\/li>\n
- As Program Manager successfully directed the full life-cycle implementation of 9 concurrent<\/strong> technology-centric Data Collection<\/strong> re-engineering projects at Municipal Property Assessment Corporation (MPAC)<\/strong> with an operating budget of over $3 Million<\/strong>, and project team of 40 to 60 staff<\/strong>. This resulted in streamlined and automated work processes impacting over 500 staff.<\/strong><\/strong><\/li>\n<\/ul>\n
EDUCATION AND QUALIFICATIONS<\/u><\/h3>\n
Chartered Management Accountant (ACMA) <\/strong>designation from Chartered Institute of Management Accountants (CIMA) of UK, considered equivalent to a Master\u2019s degree which specializes in business strategy, decision making, risk, financial management and control.\u00a0 Chartered Global Management Accountant (CGMA)<\/strong> designation from American Institute of Certified Public Accountants and CIMA of UK.<\/p>\nProject Management Professional (<\/strong>PMP)<\/strong> and Disciplined Agile Senior Scrum Master (DASSM)<\/strong> global credentials from the Project Management Institute (PMI) of USA, and Certified Agile Project Manager <\/strong>from PMAC.<\/p>\nCertificate<\/strong> in Enterprise Architecture<\/strong> from University of Toronto <\/strong>(April 2023), and studied Computational Science <\/strong>at University of Leeds <\/strong>in England.<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"
[vc_row][vc_column][vc_empty_space][vc_column_text] DEV M. DEVENDRA PMP, DASSM, CGMA, ACMA(UK) Bus: (905) 712-0375 Mobile: (416) 562-0737 E-mail: dev.thejes@gmail.com Sr. Program \/ Project Manager; \u00a0\u00a0Director \u2013 Enterprise Architecture, Data Analytics, IT, Strategy [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text] Program \/ project management, data analytics, software development, IT, and strategy professional with 25 years of experience in the banking, insurance, wealth management, healthcare, telecommunications,…<\/p>\n","protected":false},"author":1,"featured_media":1336,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"visual-composer.php","meta":{"footnotes":""},"class_list":["post-1485","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/medglobalhealth.com\/index.php?rest_route=\/wp\/v2\/pages\/1485","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/medglobalhealth.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/medglobalhealth.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/medglobalhealth.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/medglobalhealth.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1485"}],"version-history":[{"count":9,"href":"https:\/\/medglobalhealth.com\/index.php?rest_route=\/wp\/v2\/pages\/1485\/revisions"}],"predecessor-version":[{"id":1733,"href":"https:\/\/medglobalhealth.com\/index.php?rest_route=\/wp\/v2\/pages\/1485\/revisions\/1733"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/medglobalhealth.com\/index.php?rest_route=\/wp\/v2\/media\/1336"}],"wp:attachment":[{"href":"https:\/\/medglobalhealth.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1485"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}